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Merchant Papi Tre Corona — Store Policies

1. Refund & Return Policy

At Papi Tre Corona, we take pride in the quality and craftsmanship of our independent merchandise and apparel. Because our items are produced and fulfilled with strict quality standards, please review our return guidelines below:

  • Eligibility Window: You may request a return or exchange within 30 days of receiving your order.

  • Condition of Items: To be eligible for a return, items must be unworn, unwashed, unused, and in their original packaging with all tags attached.

  • Final Sale Items: Custom drops, limited-edition vinyl/music releases, digital downloads, and specific collaboration items are final sale and cannot be returned unless damaged or defective upon arrival.

  • Damaged or Defective Goods: If you received a damaged item or the wrong product, please contact us within 7 days of delivery with photos of the issue so we can make it right with a replacement or refund.

  • Return Shipping: Customers are responsible for return shipping costs unless the item arrived damaged or incorrect. Original shipping fees are non-refundable.

2. Shipping Policy

We ship our streetwear, apparel, and merchandise globally to connect with supporters everywhere.

  • Processing Time: Orders are typically processed and packed within 2 to 4 business days (excluding weekends and holidays).

  • Shipping Rates & Delivery Times: Shipping fees and transit times are calculated at checkout based on your destination and chosen shipping method. Standard domestic and international shipping options are available via our global distribution network.

  • Tracking: Once your order ships, you will receive an email confirmation containing your tracking number so you can monitor its journey to your door.

  • Customs & Import Duties: For international orders outside our primary fulfillment zones, customers are responsible for any applicable customs duties, taxes, or import fees levied by the destination country.

3. Privacy Policy

Papi Tre Corona ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our store or make a purchase.

  • Information We Collect: When you place an order, we collect necessary details to fulfill it, including your name, shipping address, billing address, email address, phone number, and payment information.

  • How We Use Your Data: We use your information exclusively to process and ship your orders, communicate order updates, provide customer support, and improve our store experience. With your consent, we may also send you updates about new music drops and merchandise releases.

  • Data Security: We utilize secure e-commerce encryption protocols (Powered by Shopify) to ensure your payment details and personal data remain confidential and protected against unauthorized access.

  • Your Rights: You have the right to access, update, or request the deletion of your personal information at any time by contacting us directly.

4. Terms of Service

Welcome to the official online storefront for Papi Tre Corona. By accessing our website and purchasing our products, you agree to comply with and be bound by the following terms:

  • Intellectual Property: All artwork, graphics, logos, audio tracks, brand names, and visual designs featured on this site are the exclusive intellectual property of Papi Tre Corona and are protected under applicable copyright and trademark laws. Unauthorized reproduction or commercial use is strictly prohibited.

  • Product Descriptions & Pricing: We make every effort to display product colors, sizes, and descriptions as accurately as possible. However, slight variations may occur. All prices are subject to change without notice.

  • User Conduct: You agree not to use our site for any unlawful purpose, to breach any security features, or to transmit malicious code or harmful data.

  • Limitation of Liability: Papi Tre Corona shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.