Refund policy

Return and Refund Policy

Merchant Name: Papi Tre Corona

Effective Date: November 9, 2026

Overview

At Papi Tre Corona, we take pride in the quality and craftsmanship of every product we offer. Because many of our items are custom-designed, limited-run urban streetwear pieces, apparel, and merchandise, we maintain a clear and straightforward policy regarding returns, exchanges, and refunds.

1. Eligibility for Returns & Exchanges

To be eligible for a return or exchange, your item must meet the following conditions:

  • Timeframe: Requests for returns or exchanges must be initiated within 30 days of the delivery date.

  • Condition: Items must be unworn, unwashed, unaltered, and in their original condition with all original tags and packaging intact.

  • Exceptions: Final sale items, customized or personalized merchandise, digital products, and gift cards are non-returnable and non-refundable unless defective upon arrival.

2. Defective or Damaged Items

If you receive an item that is damaged, defective, or incorrect, please contact us immediately upon delivery with photos of the issue. We will review the case and arrange for a replacement or a full refund as quickly as possible.

3. Return Shipping

  • Customers are responsible for paying their own shipping costs for returning non-defective items. Shipping costs are non-refundable.

  • If you receive a refund, the cost of return shipping will be deducted from your refund (if using a provided return label).

  • We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.

4. Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

  • If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days, depending on your card issuer's policies.

5. Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for a different size or color of the same product (subject to availability), please contact our support team to start the process.

Contact Information

For questions regarding returns, exchanges, or policy details, please reach out to our support team through your order portal or official store contact channels.